How Genesis handles public website data.

When you submit a form, Home Finder, brochure request, consultation request, or WhatsApp enquiry, Genesis may collect your name, email address, optional phone or WhatsApp number, contact preference, budget, timeframe, buyer intent, lifestyle preferences, and the page or development you asked about.

The website may also capture practical attribution context, such as first landing page, referring page, UTM campaign parameters, saved favourites, browser user agent, and the page viewed before an enquiry. This helps Genesis understand what you were interested in and follow up with more relevant guidance.

Genesis uses enquiry and preference information to respond to your request, recommend relevant Murcia developments or models, send requested brochure information, arrange consultations, and provide buyer guidance.

Attribution and saved-favourite context may be stored with the lead record so the Genesis team can understand which developments, models, guides, or locations shaped your enquiry.

Visitors can save favourite developments or models locally in the browser without creating an account. If you later submit an enquiry, brochure request, or Home Finder form, those favourites may be attached to the lead context.

Local favourites can be removed from the favourites page in the same browser. They are not a reservation, availability check, or account record by themselves.

Private plot or availability links may be shared only after direct contact with Genesis. These links are intended for controlled viewing, may expire or be revoked, and should not be treated as public listings.

Access to private links may be logged so Genesis can support the buyer relationship and protect private inventory information.

Genesis may use trusted service providers for hosting, CRM storage, email, automation, media storage, analytics, security, and communication workflows. These services should only receive the information needed to perform their role.

Future AI-assisted workflows should use the minimum necessary buyer and public property context, should not expose secrets or private inventory, and should fall back to non-AI behaviour if unavailable.

You can choose not to provide optional phone or WhatsApp details if email contact is enough. Marketing updates should only be sent where consent has been provided or another lawful basis applies.

To ask about your information, request an update, or withdraw a marketing preference, contact Genesis through the contact page.